GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
Want to speak to an NHS GP video using LIVI - and online video GP service? Click here to find out how:
How to access online NHS GP by video - Patient access
Did you know that pregnant patients are able to self-refer in order to register their pregnancy and attend ante natal monitoring. Please download a copy of the attached Self Referral Form to pass to the midwife at the local hospital of your choice.
Patient Self Referral Pregnancy Form
Do you require access to an NHS Eye Clinic? You can self refer to Specsavers Banstead for access to treatment for common eye conditions such as Glaucoma, Cataracts, Dry eye syndrome and many more. Please click on link below for more information.
Do you require access to NHS or Private Audiology services. You can now self refer to Specsavers Banstead for hearing tests, hearing aids as well as other hearing services such as microsuction. Please click on link below for more information. Please note that this is a private service and charges will be incurred. This service is not available to persons under the age of 18 years old.
Adult Hearing Service Advice Leaflet
Surrey has many agencies and services which can support you with your mental health. Please click on the link below to access the appropriate service for your needs.
Are you experiencing common mental health problems such as depression, anxiety and stress and would like to talk to somebody. You can now self refer to Mind Matters Surrey who provide talking therapies to adults (18+) registered with a Surrey GP. Please click on link below to access the self referral form.
Mental Health (Young People)
Do you need someone to understand or advice to help a friend? Kooth, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Please click on link below for free, safe and anomynous online support for young people.